Security
At Cara, protecting your data and your patients' information is our highest priority. We've built our platform with security at its core.
HIPAA Compliance
Our platform is fully HIPAA compliant, with all necessary technical, administrative, and physical safeguards to protect sensitive patient health information.
Encryption
All data is encrypted both in transit (TLS 1.3) and at rest using industry-standard AES-256 encryption to ensure your information remains secure.
Regular Audits
We conduct regular security audits and vulnerability assessments to identify and address potential security issues before they become problems.
Secure Infrastructure
Our platform is hosted on secure, SOC 2 compliant cloud infrastructure with redundancy and disaster recovery measures.
Access Controls
Strict access controls, multi-factor authentication, and role-based permissions ensure that only authorized personnel can access sensitive information.
Continuous Monitoring
We continuously monitor our systems for suspicious activities and potential security threats, with automated alerts for immediate response.
Our Security Commitments
Data Protection
We implement strict data protection measures that meet or exceed industry standards, including:
- Automatic data backups with secure, encrypted storage
- Data segregation to ensure separation between different healthcare providers' information
- Secure development practices following OWASP guidelines
- Regular penetration testing by independent security experts
Incident Response
In the unlikely event of a security incident, we have a comprehensive incident response plan that includes:
- Immediate containment and mitigation measures
- Thorough investigation to determine scope and impact
- Timely notifications to affected parties in accordance with regulatory requirements
- Implementation of corrective actions to prevent similar incidents
Employee Security
Our team members undergo:
- Background checks before employment
- Regular security awareness training
- HIPAA compliance training
- Signing of confidentiality agreements
Security Certifications
Our platform and infrastructure maintain compliance with key industry standards:
- HIPAA/HITECH
- SOC 2 Type II
- NIST Cybersecurity Framework
Reporting Security Concerns
If you discover a potential security vulnerability or have concerns about the security of your data, please contact our security team immediately at security@caramedical.com.
We take all security reports seriously and will investigate promptly.
Security is a Partnership
While we implement robust security measures on our end, security is most effective when it's a partnership. We encourage all our customers to implement strong password policies, enable multi-factor authentication, regularly review access logs, and follow security best practices within their organizations.
