Privacy Policy
Last Updated: August 10, 2023
At Cara ("Cara," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, website, and services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Express interest in obtaining information about us or our services
- Participate in activities on our platform
- Contact us
Personal information may include:
- Name
- Email address
- Phone number
- Business information
- Professional credentials
- Other information you choose to provide
1.2 Automatically Collected Information
When you access our platform, we may automatically collect certain information, including:
- Device information (e.g., device type, operating system, browser type)
- IP address
- Usage data (e.g., pages visited, time spent on pages)
- Cookies and similar tracking technologies
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our platform and services
- Process transactions and send related information
- Respond to your comments, questions, and requests
- Send you technical notices, updates, security alerts, and support messages
- Monitor and analyze trends, usage, and activities in connection with our services
- Personalize and improve your experience
- Develop new products and services
- Comply with legal obligations
3. Information Sharing and Disclosure
We may share your information in the following situations:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- With Your Consent: We may disclose your information for any other purpose with your consent.
4. HIPAA and Protected Health Information
For healthcare providers subject to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA"), we serve as a Business Associate. Our handling of Protected Health Information ("PHI") is governed by our Business Associate Agreement ("BAA") with each healthcare provider.
We implement appropriate technical, physical, and administrative safeguards to protect PHI in accordance with HIPAA.
5. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, which may include:
- The right to access personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to restrict processing of your information
- The right to data portability
- The right to object to processing
7. Children's Privacy
Our platform and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18, we will delete that information.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@caramedical.com.
