B2B2C Pharmacy Platform

The Challenge

Our client needed to build a comprehensive platform that could connect patients with healthcare providers for telehealth consultations and then fulfill prescriptions through an extensive pharmacy network. They wanted to scale quickly while maintaining high-quality patient experiences and ensuring regulatory compliance.

The Solution

We developed a scalable healthcare platform that integrated telehealth capabilities with a nationwide pharmacy network specializing in generic medications. The platform included:

• Custom branded patient portal for health assessments and consultations
• Intelligent provider matching system to connect patients with appropriate specialists
• Seamless e-prescription capabilities with direct routing to partner pharmacies
• Real-time prescription status tracking and delivery notifications
• HIPAA-compliant secure messaging and medical record storage
• Analytics dashboard for monitoring patient outcomes and business metrics

The Results

Within 18 months of launch, the platform scaled to serve over 2 million patients nationwide. Key achievements include:

• 85% reduction in prescription fulfillment time compared to traditional methods
• Average medication cost savings of 70% for patients through generic options
• 95% patient satisfaction rating based on post-care surveys
• Expanded from 3 to 48 states within the first year